From the retailer...

Timelesswines.com Guarantee
Timelesswines.com guarantees quality products and service. Order processing time is contingent upon credit card authorization screening, and does not include weekends or holidays. If for any reason you are dissatisfied with your order, please contact us within 30 days of receipt of your order for Customer Care assistance at customercare@timelesswines.com.

Shipping Methods & Costs
Shipping costs for orders from Timelesswines.com depend upon the method and by the weight of the package. Standard deliveries are handled by FedEx based on state availability. All wine shipments require a signature for receipt. Signatures can only be obtained by someone who is at least 21 years old. Delivery driver is required to ask for ID to verify age. If an item in your order is not available for immediate shipment, we will notify you. We cannot ship wine to PO Boxes or APO/FPO addresses. Timelesswines.com does not ship on weekends and major holidays. Depending upon weather conditions Timelesswines.com may delay the shipment to ensure product quality. However, most orders are shipped same day as received.